What is DISC?
DISC is a behavioral profile. DISC is also a language of observable human behavior. Jungian research (psychological types 1921) indicates all people fall into introvert / extrovert patterns of behavior. Scientific research has proven that people have similar characteristics in terms of how they act. By learning these characteristics, we can increase our understanding of each other: therefore, increasing communication skills.
An individual can find his or her natural and adapted behavioral styles by completing an on-line assessment based on Dr. Marston’s research.
There are several publishers of DISC and the four quadrant theory. All DISC assessments will help you to identify your behavioral style but the reliability of the results is based on the quality of the research done by each individual publisher.
What DISC is not.
- DISC is NOT a measurement of a person’s INTELLIGENCE!
- DISC is NOT an indicator of a person’s Values or Mission!
- DISC is NOT a measurement of SKILLS, EXPERIENCE and EDUCATION or TRAINING!
Once I learn what my DISC style is, what else can DISC do for me?
Understanding yourself is the first step to understanding others. Once you learn what your DISC style is, it can help you to understand why you do what you do. Recognizing styles in other people can help you better understand them and work more effectively with them.
Does DISC help me be a better Sales person?
Knowing your DISC behavior can certainly help you to become a better sales person. Begin by reading the perceived styles of your customers. Then adapt your approach to each customer based on their preferred communication style.
How can DISC help me close more sales?
By understanding the basics of DISC and learning which closes to use (this is one of our tools) you can dramatically increase your closing success. Call for one free tip you can use based on your profile.
I am a manager and I never received any management training. Can DISC help me?
Yes. Step one in our Personal Professional Development Process (which we suggest for new managers) is to learn how to support and empower the people you manage.
Will taking DISC help me eliminate my time wasters?
DISC helps you to better understand yourself and the behaviors that are typical of you. Your assessment will identify your time wasters, give you probable causes and possible solutions. This awareness will make you more productive and make you feel like you have more time in your day. We have a DISC trainer who specializes in this area.
I am often misunderstood by my co-workers. Will I improve my communication skills with DISC?
It is not unusual to be misunderstood by those we work with. We often think that our ideas are clear, but do others understand what we are really saying? DISC will give you insight into how we typically communicate, how communication should differ depending on the style of the person to whom you are speaking and how we like others to communicate with us.
How can DISC help me to reduce conflict and deal more effectively with “difficult people?”
Knowing and appreciating the differences in each other will help us to understand others better. In turn this can help us to eliminate conflict and meet the needs of others.
I have used DISC as a coaching tool, can it be offered as a seminar for my staff?
If you have experienced DISC in coaching you already realize the value of what you have learned about yourself. This same awareness can take place in an interactive group setting. Call us to discuss a professional development plan customized to your company or organization.
I have already taken DISC, do I have to take it again?
If you have not taken a DISC assessment for a couple of years, it is probably time to take it again. Our behavior is based on our environment and the people around us. If any of that has changed for you, there may be changes in your DISC profile. A new job, new staff and/or new life changes may change the way you think, act and feel. Additionally, the researchers who work for the publishers of the DISC assessments are continually improving the assessment to make it more valid and more reliable.
I love DISC and have taken the assessment several times. I would like to facilitate a DISC workshop. What credentials do I need to have and who can coach me with a presentation?
We are happy to arrange a train-the-trainer program for you or your entire training department so you can facilitate DISC seminars and workshops for your company or organization. The only necessary credential is that you have taken the DISC assessment and wish to facilitate. We will be happy to train you, provide the necessary materials and coach you along the way.
I did DISC at work and I would love to have my family take a DISC assessment. How can I get a DISC assessment for my spouse?
If you would like to offer a family member the opportunity to take a DISC assessment, just let us know and we will provide a link for him or her.
Where can I get a DISC assessment?
Simply contact us and we will be happy to provide you with a link to take one free DISC assessment and will go over your report with you.
Is there a way I can learn how to have better communication skills with my children if I learn more about DISC?
Just as DISC can help you with your co-workers, DISC can be a powerful tool to help you with your relationships in your family. All parents want to be able to communicate more effectively with their children. DISC can help you to more effectively communicate with your children by identifying their styles and giving you a better understanding.
What are the various DISC applications?
DISC can help in all areas of interpersonal relations and communication. These include: teambuilding, time management, conflict, supervisory skills, management strategies, sales, customer service, leadership, and call centers.
If I do a lot of selling on the phone, will DISC help me sell more effectively?
Talking with customers face-to-face gives us many clues of how to communicate with them. If our only contact is by phone, simply listening to what customers say and how they say it can also give us clues to effectively communicate with them. Learning more about DISC can give us those clues even when we are not talking to our customers in person.
Does DISC clearly show me how I impact people?
We all know what we are thinking and how we think we are coming across to other people. We are sometimes surprised to know that what we believe is not always how we are perceived. Your DISC assessment will describe for you how others may see you and how your behaviors contribute to their perceptions.
If I am a manager, can DISC help me develop better teams to accomplish more in less time?
As a manager, you will be able to balance your teams and help them to work together more effectively. This can be done by plotting their profiles on the Team Wheel or obtaining the Team Report that will plot up to 100 employees for you. This will help you to build on the strengths of the team and avoid conflict. Thus your team will become more productive.
As a manager, will DISC help me understand the personal goals of the people in my department better?
Understanding the four dimensions of DISC will help you to understand the goals of each dimension. This will help you better guide the people in your department to attain their personal and professional goals.
Will DISC help me understand the value that each employee is to our organization?
Every employee brings value to a company or organization. These attributes are clearly listed in each DISC report so they can build on those strengths and the organization will benefit from each employee.