Does this sound familiar?
You ask an employee, “Why is there a problem with your performance?”
The employee answers:
- “It’s the market”
- “It’s my pay”
- “It’s the lack of support you are giving me”
- “It’s the clients”
- “It’s the Republicans”
- “It’s anybody but me”
If this conversation sounds like it might have taken place in your company, then you might be infected with a potentially fatal disease we call “The Itsies,” and it can put you out of business.
It’s a commonly accepted principle that businesses will only achieve peak performance when their people take full responsibility for their actions, but few companies state this as a core value, nor do they do any training or coaching on exactly what this means in terms of acceptable behavior.
| Test yourself for the “Itsies” – Do the people in our company: | ||
| Yes | No | |
| Have an “It’s somebody else’s fault” mentality? | ||
| Look for excuses instead of taking responsibility? | ||
| Make a complaint rather than offer a solution? | ||
If you answered YES to any of the 3 questions above, you may have the “Itsies”. Understand this disease will kill your chances for company success because when no one takes responsibility, nothing much happens.
P.S. Do you want us to come to your company and do one free session to discuss solutions to this business disease? If so, contact us today.
John M. Ruh and Associates partners with growth oriented leaders at creating the support they truly need so their vision, goals, mission and values are alive and well.
Written by John Ruh
John M. Ruh and Associates are mission based business advisors who partner with growth oriented leaders to create the right P.S.T. support: the right People, the right Structure and the right Tools.