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Here is our “Must Do List” to be accomplished between now and year end. Since it is difficult to stay focused during this time, as leaders, we must start this project NOW. Our Top 5 Must Do’s Priority One: Client Care Take care of customers by delivering a superior product or service and communicating clearly… Read more »

Speaking Leader to Leader Our Thoughts: Stop We must all stop and look at the paradigm shift the current situation has created and ask the question, Now What? The answers to this vary depending on our business and who we are, however stopping and asking this question is the key to the process. Work “On”… Read more »

What must we do now to ensure Q2 is supported right? My answers: First STOP! Thoroughly review what is working, what is not working and what needs you have. Important – without first stopping, none of the Continuous Improvement, Leadership and other processes can be accomplished. It is #1 in our Five Hidden Best Practice… Read more »

December is usually a very tough month due to fewer working days, the holidays and all the personal demand of the season. The next 28 days would be best spent if dedicated to completing this year and moving into the next, however, speaking leader-to-leader, here are three things I think we all must do: Take… Read more »

This is our “Must Do List” to be accomplished between now and the New Year. We all know it is extremely difficult to keep focused and complete projects between Thanksgiving and the New Year. So we developed: Our Top 5 Must Do’s Priority One: Client Care Take care of customers by delivering a superior product… Read more »

This is our “Must Do List” to be accomplished between now and Thanksgiving. We all know it is extremely difficult to keep focused and complete projects between Thanksgiving and the New Year. So we developed: Our Top 5 Must Do’s Priority One: Client Care Take care of customers by delivering a superior product or service… Read more »

Our annual list of free/low cost things to do in our great city of Chicago. Walk Chicago Riverwalk – Free Hamilton exhibit on Northerly Island CAC Chicago Architectural Tour Pullman Historic Monument: www.pullman-museum.org Bloomingdale Trail Park: http://www.cityofchicago.org/city/en/depts/cdot/supp_info/bloomingdale_trail.html Best Value: Chicago Architectural Center http://www.architecture.org/.  Rated the #1 thing to do in Chicago! More than 85 FREE… Read more »

Stop Take 3 minutes and read this. johnruh.com/best-practice-tip-1/ Minimize Unfulfilled Expectations Got 3 more minutes? johnruh.com/unfulfilled-expectations-2/ Review/Revise your game plan We strongly suggest a simple, but written, game plan for the year. This will help crystallize your thoughts, so if you have not done this, please do so now. Review it with your team and… Read more »

Are you a business leader and feel that you aren’t reaching your goals? Is your business not performing the way you had planned? What must you do now to ensure Q2 is supported right? My answers: First STOP. Thoroughly review what is working, not working and what needs you have. Outline key 2nd Quarter Continuous Improvement… Read more »

Does your staff know your expectations? It’s that time of year when we enroll people to support our game plans for business growth and success. We share those business success plans, then press ahead thinking we have been understood, only to discover we were wrong and things don’t get done. This is a classic example… Read more »