Wheel Planning & Continuous Improvement Program – FAQ

Why should I take up everyone’s time in my company with a survey? I think I know what is best for my business.
wheel-logoBecause it will provide you and your leadership team with an idea of how the employees perceive the company’s performance and ideas on where changes may be needed or perhaps new goals and objectives to improve the company’s bottom line.
How do I know people are providing “real” suggestions and not just trying to keep me happy by agreeing with our current plan?
Most of the companies participating in the surveys want the employee’s answers to be anonymous so they receive truthful and meaningful responses. Plus since the survey is being conducted by an outside consultant people feel freer to provide candid opinions/suggestions.
How long is the survey? I don’t want people taking too much time out of their workday.
We suggest keeping the survey to less than 10 questions so people can complete the process in 5-10 minutes. We recommend using open ended questions to get a person’s true feelings, and/or we can work with you to design questions specific to any issues you may currently be having.
Who should participate in the survey?
We suggest all employees get involved. You may be surprised to hear some pretty creative suggestions from people in all levels of the company structure. At a minimum your leadership team and their direct reports should participate.
I like the idea that the survey is anonymous, but what if I am trying to determine if I need to make changes in a specific department? Can we do something about that?
Yes. We can drill down the responses further by asking people to identify what department they work in, how long they have worked for the company, etc. We recommend that if there are only one or two people in a department that we group their answers with another department(s) so we can’t single out who the respondents are.
What does something like this cost?
Our surveys typically run between $500-$1,000 depending on the number of questions and the number of respondents.
What do I get for that price?
You get:

  • The survey designed and distributed
  • A detailed summary of the responses
  • You will also receive a summary of suggestions and/or recommendations from the consultant reviewing the responses
What happens after that?
We work with you to develop next year’s game plan using information we receive from the survey responses and suggestions from your leadership team. We then work with you to help implement it company-wide.
How do I sign up?
Contact Barbara Padar at 773-414-4077 with any questions you have, or Click Here to Contact Us.