Posted by & filed under 3 Simple Steps for Annual Business Planning, Business Planning.

December is usually a very tough month due to fewer working days, the holidays and all the personal things one must do. However, speaking leader-to-leader, here are three things I think we all need to do:

  1. Take care of business…all the day-to-day tactical stuff and wow our clients in the here and now.
  2. Do a review of this year be it individually, department or company wide. johnruh.com/3-simple-steps-for-annual-business-planning/.
  3. Create a powerful game plan for next year that empowers you and your team. johnruh.com/the-game/.

This can be a daunting task for all of us. You are not alone. The secret is to enroll the support you truly need. Call/email us and can refer specialists and simple processes that help.

PS: Always interested in your comments/answers

Call/email us at 773-641-9631 or John@JohnRuh.com.

Posted by & filed under Continuous Improvement, Professional Development.

“Once you stop learning, you start dying”

Who said this?

  • Thomas Edison
  • Walt Disney
  • Albert Einstein

If you guessed Albert Einstein, you were right. However, both Edison and Disney were known to be fanatical about continuous improvement, discovery and innovation.

Do you have a continuous improvement program for yourself, your team or your company? We all know that we either change or the business will eventually die. That may sound a bit dramatic, however, any business leader knows that if a business and its people are not growing and improving they are losing ground. But how can we make change a habit?

3 Practical Ideas

  1. Make Continuous Improvement a core value. Proclaim it as a way of life for your organization.
  2. Create a master Continuous Improvement list (ask us for our simple form) and measure results weekly.
  3. Acknowledge any and all success, small or large. Celebrate wins and make them public to create momentum (this can get everyone on board and excited about it).

We’ve written extensively about CI and its necessity for personal and business growth:

  • Continuous Improvement While Staying On Track: How do you make changes with your Security/Compliance oriented staff and keep the train on the tracks? How do you enact changes needed yet support the bread and butter employees so they see what is truly need to do to support the overall company needs? (And in essence, protect their jobs.) Read more
  • Brushing Your Teeth What on earth does brushing your teeth have to do with business? What does it have to do with improving my life (besides improving dental hygiene?) I don’t have time for this! Was your ego triggered by the first sentence and did you make any of these statements? If so, read on.

Want to discuss?

Call/email us at 773-641-9631 for one free introductory session for you and/or your team on how to create your own program for yourself, your team or your company.

Posted by & filed under Business Planning.

What we see is our “Must Do List” between now and Thanksgiving.

Why: We all know it is extremely difficult to keep focused and complete our projects between Thanksgiving and the New Year.

Our Top 5 Must Do’s

  1. Priority One: Client Care

    Take care of customers by delivering with both a superior product or service and communication that wows the clients. (This might be the best marketing we can do to secure our future).
    Completion date: Now

  2. Comprehensive Continuous Improvement List

    It is critical to make sure everyone is crystal clear what we are working on to improve and setup our future. Clarify projects that must be completed between now and Thanksgiving.  Why? It’s simple: Change or die.Your continuous improvement projects list needs to be public and reviewed weekly.Note:  Ask us how to do this and/or meet with one of our C.I. project managers to assist you if needed. We can also provide you with a form to use that will make this easier.
    Completion date: Now

  3. Do an anonymous company-wide survey to give all stakeholders a voice in assessing 2018 and planning 2019.

    This is a step most of us skip. We need to stop, review, and complete 2018 vs just having 2018 run into 2019 without using a process approach on assessing and planning. Why? Worldwide research (ask for this if you want it) indicates over 50% of our staff needs time to process this.
    Completion date: By Thanksgiving or earlier if you are a very large group of people.

  4. At Thanksgiving/Holiday provide a sincere “thank you’s” to all stakeholders that have contributed to 2018.

    2 Reasons why:

    • It costs very little to say thank you and it is a kind, personal way to express our gratitude to those who brought us to where we are at today.
    • Most of us have 50% of our staff people who are high on the “people” side of the equation and who want and need to hear we appreciate them. Doing this, as a process, can be the start of enrolling their support for 2019 (and increases the possibility of retaining them).
  5. Take Care of Yourself

    We cannot be the leaders we want or need to be for others unless we first insure that we are taking care of ourselves.   As the flight attendant says, “Put the mask on yourself first!”

Thanksgiving to December 31st

When we have done the above well, we are ready to design and package a great 2019 game plan to support and achieve our 2019 vision, mission and values.

PS: To help you sort out how you might do this for yourself and give you a head start, we are offering a FREE introduction session on Continuous Improvement to assist you.

Call/email us at 773-641-9631 or John@JohnRuh.com.

Posted by & filed under Leadership, Professional Development.

 

Does your staff know your expectations?

It’s that time of year when we enroll people to support our game plans. We share those plans, then press ahead thinking we have been understood, only to discover we were wrong and things don’t get done. This is a classic example of unfulfilled expectations. Rather than fall into the blame game, to be a better leader, you need to look internally and ask how we might communicate more effectively to minimize misunderstandings. As Frank Robbins likes to say, “Eliminating unfulfilled expectations is the path to effective management”.

Three tips on how to do this right to be a better leader

  1. Have either a department or company-wide session where you share your top three 2019 goals. Consider as a group what must happen to make them a reality.
  2. Discuss expectations that EVERYONE needs to understand. State clearly what is non- negotiable. Be clear regarding the rules of your game. These should be tied to your values.
  3. Have honest, open, 1-1 or small group discussions to make sure everyone is on board. Do not fall into the mistake of thinking that telling someone what you expect means they agree, or worse, that silence is agreement.

When done right, this can solve these 3 problems

  1. End the Blaming and Shaming game you are playing.
  2. Prevent thinking that just because she/he heard you, she/he understood you and agrees with your request.
  3. Help you recognize that when breakdowns occur (and they happen with all of us). You will be able to see what you missed and how next time you can do the “set up” better (call and we will explain this).

PS: What to expect from us this year

Partnership and, to the best of our ability, making sure we eliminate unfulfilled expectations between us.

Call us today for support in communicating your expectations!  773-775-6636.

Posted by & filed under Leadership, Professional Development.

3 questions on your leadership style:

  1. Can you accurately describe your natural leadership style?
  2. Do you understand how your natural leadership style positively and negatively impacts others?
  3. Are you aware of what type of communication is needed to impact, support and empower all behavioral styles?

Step 1 – Start with what is obvious or evident
Your behavior is obvious to everyone with whom you interface. It is visible, whereas your values, beliefs, vision, skills, experience and education are not. So consider doing a DISC profile on yourself (first one at your company is free) and get an evaluation. This will allow you to understand and begin to accurately describe your natural leadership behavioral style. You may note that your style is difficult for some people to cope with and, more importantly, what changes you must make as a leader to support and empower others.

Need Proof?
Read any of the 50 testimonials on our website to see what people from all over the world have said about this tool and our 12 applications. johnruh.com/leadership-testimonials/.

Interested?
Call us at 773-775-6636 or email john@johnruh.com.

Posted by & filed under Leadership, Recruiting.

By John Ruh

What is a four-tool player?

In baseball, the term five-tool player describes someone who has all the skills necessary for greatness. In business, a four-tool player is an impact player/leader who can support and empower others to accomplish results beyond those they might ordinarily achieve. The ideal four-tool player in business has:

  1. Leadership skills
  2. Management skills
  3. People skills
  4. Project skills

Why this is relevant?

  1. All organizations are in constant need of top people with multiple skills
  2. Leadership skills and management skills are different skills and both are needed
  3. In today’s fast-changing environment, you cannot survive without your players being skilled in dealing with people and projects.

How can you Find, Focus and Support this type of player?

Step 1. Once you understand exactly the type of person you are looking for you must learn to write a recruitment description (not a job description) that outlines very clearly the skills and behaviors you seek.

Step 2. Learn how to “interview like a pro,” so you can ascertain what level of competency a candidate holds.

Step 3. Learn how to leverage one’s gifts/skills by putting the right person in the right job and supporting them so they are empowered and successful.

Introductory Offer

Do you have 4 Tool Players on Your Team?

Sign up for our complimentary consulting session to identify those players (or if you need to hire one)

    Name

    Email *

    Phone

    Posted by & filed under Uncategorized.

    1. Stop
      Take 3 minutes and read this.
      johnruh.com/best-practice-tip-1/
    2. Minimize Unfulfilled Expectations
      Got 3 more minutes? johnruh.com/unfulfilled-expectations-2/
    3. Review/Revise your game plan
      We strongly suggest a simple, but written, game plan for the year. This will help crystallize your thoughts, so if you have not done this, please do so now. Review it with your team and outline clearly what needs to happen. Put your continuous improvement initiatives in writing as well.

    Need Support with All This?

    We realize this can seem overwhelming, however, we can provide you with simple processes that work. More importantly, getting this done will protect the firm’s future and the people depending on it.

    Call/email us at 773-641-9631 or John@JohnRuh.com.

    Posted by & filed under Vision.

    The manner in which vision, morale, and productivity interrelate can sound complicated and confusing. Yet these three ideas have a continuous impact on each other whether we realize it or not. Understanding that relationship can help you see how your vision affects your morale and productivity.

    How I designed my theory of maximum productivity:
    At age 19, I became very curious as to how some people accomplish so much, and started reading everything I could about individuals I now refer to as “visionaries.” Subsequently, my work as a serial entrepreneur brought me into contact with many people who were extraordinary achievers. As I analyzed the methods of these people and asked them how they attained so many goals, I discovered that each of them had developed an ability to create a vision as the starting point for their eventual success. It is this ability, to act from a vision that I found was the single most significant difference–more so than aptitude or background or intelligence–between ordinary and extraordinary achievers.

    I became convinced that the gap between achievement levels could be bridged if the average person clarified his or her vision and acted from it. But how? The visionaries I had observed did this intuitively. Yet, after years of studying I feel that anyone can act from their vision. Some people need to intellectually understand the process first, others must seethe vision, and still others must “feel it” before they can act upon it. However, I believe that everyone has the ability to develop a vision.

    How do ordinary achievers operate?
    I concluded that, unlike extraordinary achievers, who let their vision guide them, most people rely on one of these less effective motivators: the past, their present circumstances or their feelings at any given moment. Let’s examine the limitations of operating from these perspectives.

    • Operating from the past. This works adequately if yesterday’s results were good. If they were disappointing, however, looking to the past risks projecting expectations for failure in the future. This behavior, which psychologists call “self-fulfilling prophecy,” drives people to make the very choices that will ensure their failure. Think of running your life like driving a car. Watching the rear view mirror can tell you only what lies behind you, not direct you toward where you want to go.
    • Operating from present circumstances. Most people get bogged down in coping with their current, everyday circumstances. Exceptional achievers usually don’t. They seem to separate from the circumstances, take one hundred percent responsibility (ownership), and create ways to get around them. To return to the car analogy, when circumstances are driving your life, you are like a backseat driver–with no control. This vantage point naturally leads to discouragement, low morale and productivity, and frustration. Since high achievers rarely come from this position, they obviously feel more empowered.
    • Operating from feelings. Do you know people whose extreme highs and lows in productivity correlate with emotional highs and lows? When they feel great, they get a lot done. But when they’re down, their work breaks down as well. This inconsistent performance may even describe your own pattern. All human being feel dispirited at times. Yet, high achievers overcome the same feelings and still operate from the vision to which they are committed.

    I believe every person has a vision. Maybe you call it a dream, or a goal, or an expectation, but whatever you call it, I believe you have one. When your vision is in the “realm of possibility,” your morale and productivity are usually fine. As you become aware of your vision, accept responsibility for it, create the right set of beliefs (context), and make a commitment to act from it, you can expedite the process of achieving it.

    Additional resources:

    Introductory offer

    Call or email John for a phone or face to face short conversation on this subject at 773-641-9631 or john@johnruh.com.

    Posted by & filed under Leadership.

    May Leader to Leader Question

    Leadership LevelWhat is your Leadership level?

    • Do you know where you are on the leadership scale?
    • Would you like to understand more about leadership and what 10 steps to advanced conscious leadership might look like for you?
    • Would you like a guest pass to a special event on leadership?

    Q2 Special Offer

    Leadership Blogs that might support you:

    Email John at john@johnruh.com or call 773-641-9631 for details.

    Posted by & filed under Uncategorized.

    Speaking Leader to LeaderAre you a business leader and feel that you aren’t reaching your goals?

    Is your business not performing the way you had planned?

    What must you do now to ensure Q2 is supported right?

    My answers:

    1. First STOP. Thoroughly review what is working, not working and what needs you have.
    2. Outline key 2nd Quarter Continuous Improvement projects that must get done to reinforce you 2018 game plan.
    3. Enroll the support you truly need to get things accomplished.

    What does supporting yourself right mean? This is complicated since support means different things to different people. I break it down into three categories: programs, structure you need and people. It starts with honestly looking at yourself and your situation and doing an assessment so you can see what you truly need (a tough question for most of us). You can read more about this topic here

    What are Your Answers? We can help.

    Sign up to take advantage of our free Leadership specials (up to a $299 value) to learn more about:

    1. Your natural leadership style, or
    2. How your managers can (and should) know the difference between leadership and management
    3. Our ongoing leadership series for Advanced Leaders

    This is a limited offer, so don’t miss out on this free opportunity to get the leadership support you need.

    Prefer to talk to us? Please call (773) 775-6636. Or email with times that work for you to meet or talk so you are supported right.